Frequently Asked Questions – Unique Shopping Experience

Is it possible to extend my shopping time?

In case the customer wants to extend the time, provided that the personal shopper has availability, the extra time will be continued and billed at the return to the hotel. Extra time € 75.

Is it possible to create my own personalized experience?

Yes, design of your personalized experience is available upon request.

How long in advance should I reserve my experience through your website?

To reserve our services via our website: minimum of 24 hours notice

What is your cancellation policy?

No cancelations within less than 24 hours.

Who will be responsible for transporting my purchases to my hotel?

To make the experience completely satisfactory, we personally see that your purchases are delivered to your hotel.

Are there special prices available for groups?

Special prices for groups.

Are your services meant for men, women, or both?

These services are for men and women.